Contact

Contact NuSoles

We’re Here to Help

Have a question about a product, an existing order, the NuSoles Beauty Box, Rewards, or wholesale opportunities? Send us a message, and our team will be happy to assist you.

Please allow approximately 1 business day for a response. Messages received on weekends or holidays will be answered during the next available business day.

Send Us a Message

Please complete the contact form below.

Contact Form Fields

  • Full name
  • Email address
  • Telephone number (optional)
  • Order number (if applicable)
  • Reason for contacting us
  • Message
  • File or photograph upload (for damaged or incorrect orders)

Reason for Contacting Us

  • Product question
  • Order status
  • Shipping or delivery
  • Damaged, missing, or incorrect item
  • Return or exchange
  • NuSoles Beauty Box
  • NuSoles Rewards
  • Wholesale inquiry
  • Private-label inquiry
  • Partnership or collaboration
  • General question

[SUBMIT MESSAGE]

Questions About an Order?

Please include the following information so we can assist you efficiently:

  • Full name used on the order
  • Order number
  • Email address used during checkout
  • Clear description of your question or concern
  • Photographs of damaged, defective, or incorrect items
  • Photographs of the shipping box, packaging, and label when reporting a delivery issue

Please do not include credit-card numbers, passwords, or other sensitive financial information in your message.

Wholesale Inquiries

Interested in offering NuSoles products in your boutique, salon, spa, gift shop, beauty store, or online business?

Visit our Wholesale page to review the program and submit an application. For questions about an application or wholesale order, email Support@nusoles4u.com.

Business Hours

Monday–Friday: 10 am - 5 pm 
Saturday:
Sunday:
Holidays: Closed unless otherwise announced

All hours are listed in Eastern Time.

Connect with NuSoles

Website: nusoles4u.com
Email: Support@nusoles4u.com
Instagram: @nusoles._
Location: Orange Park, Florida

Follow us for new products, Beauty Box releases, promotions, home-goods collections, and other NuSoles updates.

Quick Answers

Before sending a message, visit our Frequently Asked Questions, Shipping Information, Return and Refund Policy, Privacy Policy, or Rewards page. You may find the answer you need right away.

Thank you for choosing NuSoles. We appreciate your business and look forward to assisting you!